Digital check-in & ticketing
Check in vehicles in seconds — capture make, plate, color, photo, parking zone, and assigned runner on a single digital ticket.
Valet management software for modern operators
Run a faster, smarter valet operation
Helios is valet parking management software for hotels, restaurants, and dealerships. Digital vehicle check-in and ticketing, automated customer SMS notifications, online payments, and real-time reporting — all in one platform.
Live ticket board
Digital check-in
Vehicle detail
Built for valet operators across hospitality and automotive.
Hotels
Restaurants
Car Dealerships
Resorts
Events
Country Clubs
Hospitals
Casinos
Hotels
Restaurants
Car Dealerships
Resorts
Events
Country Clubs
Hospitals
Casinos
Platform
Everything your valet team needs
From the moment a car arrives to the moment it leaves — check-in, notifications, payments, and reporting in one place.
Customer SMS notifications
Automatically text customers a check-in confirmation and a 'your car is ready' alert — opt-in, transactional, and on-brand for each venue.
Payments & tips
Collect valet fees and tips with secure online payment links, or record cash and card payments — receipts handled automatically.
Request your car
Customers request their vehicle from a simple link, so it's ready by the time they reach the stand — no line, no waiting.
Multi-location & team roles
Run multiple venues from one account with roles for attendants, supervisors, and admins — built for hotels, restaurants, and dealerships.
Real-time reports & revenue
Track vehicles, retrieval times, shifts, and revenue per location in real time, with clear reporting your operators can act on.
Customer messaging
Responsible, consent-based SMS
Helios sends only transactional text messages about a customer's own vehicle — a check-in confirmation, a “your car is ready” alert, a payment link, and a receipt. Customers opt in in person, every message identifies the valet operator, and anyone can reply STOP to opt out at any time.
The Grand Hotel (powered by Helios Valet): Ticket #128 — your Toyota Camry is ready. Reply STOP to opt out.
Read our SMS & consent policy - Opt-in, consent-based messaging
- Transactional vehicle updates only
- Clear sender identification
- Reply STOP to opt out, HELP for help
- No marketing or promotional texts
- Phone numbers never sold or shared
How Helios works
From drop-off to pick-up, in five steps
01
Customer drops off
A guest hands their car to the valet attendant at the venue.
02
Check-in & ticket
The attendant checks in the vehicle and, with consent, captures the customer's number.
03
Customer is notified
Helios texts a check-in confirmation, then a 'your car is ready' update.
04
Customer requests the car
The guest taps a link to request their vehicle ahead of time.
05
Pay & pick up
The customer pays the valet fee and tip online or in person, and drives off.
Security
Security and privacy at the core
Enterprise-grade controls protect your operators and their customers' trust at every layer.
Secure infrastructure
Built on hardened, monitored cloud infrastructure with defense in depth.
Encrypted communications
Customer and vehicle data is encrypted in transit and at rest.
Role-based access control
Attendants, supervisors, and admins only see what they need to.
Audit logs
Every check-in, payment, and message is logged for full traceability.
Compliance-first messaging
Consent, opt-out, and privacy are built into the core, not bolted on.
FAQ
Frequently asked questions
Helios is valet parking management software for valet operators at hotels, restaurants, car dealerships, and events. It handles digital vehicle check-in and ticketing, customer SMS notifications, online payments, and real-time reporting — all from one dashboard.
Helios sends only transactional, service-related text messages about a customer's own vehicle: a check-in confirmation when the car is dropped off, a notification when the car is ready, a secure payment link, and a payment confirmation. We do not send marketing or promotional messages.
Consent is collected in person. Before taking a phone number, the valet attendant informs the customer that they will receive text updates about their vehicle. A number is only entered into Helios after the customer agrees, and every message identifies the valet operator and includes opt-out instructions.
Customers can reply STOP to any message to opt out immediately and automatically, and reply HELP for assistance. Message and data rates may apply. Messages are limited to a few per visit and relate only to the customer's active vehicle.
Messages are sent on behalf of the valet operator and clearly identify them, with "powered by Helios Valet." For example: "The Grand Hotel (powered by Helios Valet): Ticket #128 — your Toyota Camry is ready."
Yes. Data is encrypted in transit and at rest, access is controlled with role-based permissions, and every action is logged. Phone numbers are used only to send service updates about the customer's vehicle and are never sold or shared for marketing.
Get started
Talk to our team
Tell us about your valet operation and we'll show you how Helios can help you check in vehicles faster, keep customers informed, and get paid on time.