Terms of Service

Helios provides valet parking management software that lets valet operators check in vehicles, issue digital tickets, send transactional SMS updates to customers about their vehicles, and collect payments. You agree to use the platform only for lawful purposes and in accordance with these Terms.

As a valet operator using Helios, you are responsible for obtaining and maintaining valid consent from every customer before sending messages through Helios. You agree to:

• Send only opt-in, transactional messages about the customer's own vehicle.
• Honor opt-out (STOP) requests promptly.
• Not send unsolicited bulk messaging, marketing, spam, or unlawful content.
• Comply with all applicable laws and carrier policies (including the TCPA and CTIA messaging principles).

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or pose a security or compliance risk.

The Helios platform, including its software, design, and content, is owned by NomadLab Studios and protected by intellectual property laws. You retain ownership of the content you submit, and grant us the rights necessary to operate the service.

The service is provided "as is" without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the service will be uninterrupted, error-free, or that messages will always be delivered, as delivery depends on third-party carriers and providers.

To the maximum extent permitted by law, Helios and NomadLab Studios will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

We may update these Terms from time to time. Material changes will be reflected by updating the date above. Continued use of the service after changes constitutes acceptance of the updated Terms.

For questions about these Terms, email info@heliosvalet.com.